Often the quality of a company is only on display when an issue arises, Salesmen very kind and polite when selling but uncaring and uncompromising if any issues arise. We purchased a larger car after the birth of our first child. Informed that the turbo had been replaced after purchasing so was really disappointed when issues arose a few months after buying with engine management lights which were according to a Seat specialist, likely linked to the turbo. The car also failed the MOT emissions test also after the first year.l, an issue I've never experienced. Contacted the branch we used and tried going through complaints as we were told initially there would be a warranty of 12 months for the replacement turbo. However, although the new turbo has collapsed after only 1 year and 9000 miles, no apology or offer of any kind to help rectify the issue. Told that someone would call back a few times and I naively waited and expected a call before having to call back to try and sort out. The seat specialist we spoke to were very surprised to hear a warranty of only 12 months for a new turbo and it makes you question the quality of the work completed. Both cars I've purchased in my life have been from Evans Halshaw but won't be using them in the future if this isn't rectified. I plan on going back through complaints to say that the issue hasn't been resolved through the local dealership we used to buy the car, but not holding my breath for any sort of support or apology but this is a lesson learned the hard way.