On the 31 May I set off to Evans Hashaw York to look for a new car, on route I looked on the website and saw a car at Gainsborough Evans Halshaw that I liked the look of. Having a look around York we asked if they had anything similar. They didn’t and so we mentioned going to Gainsborough for it but were told that it could be transferred to York for £99 and that York do better point checks than Gainsborough would as they had higher standards. Why does Evans Halshaw allow this to happen, it seemed a bit bizarre as they are the same company and surely run from the same checks. However we were told york is a more affluent area than Gainsborough and so the standard is higher. Couldn’t quite believe what I was hearing. However I paid £99 for the transfer as York is closer to us than Gainsborough and was told it should be with them by Monday, and then they would do their checks, two weeks at the most before it could be released to me. One week later I called for an update the car was still at Gainsborough, 2 weeks later it had arrived that day but with 2 dents in the doors and front grills that needed to be ordered and replaced. At no point in the advertisement or when asking for the transfer were we made aware of this, the car had only done 7000 miles. Why did Gainsborough take 2 weeks to check the car then send it substandard. Why do Evans Halshaw allow this? As it would seem the York branch was well aware this does happen. So I was supposed to wait again for parts and fitting. At this point I lost faith in the company altogether and bought a car elsewhere that have standards across their sites and advertise appropriately, I think I had a lucky escape. Date of experience: 31 May 2024