Only giving 1 star as can’t give zero. The salesman makes it sound like the best guarantee in the world and reading it it does sound great but just try and make a claim. The guarantee isn’t worth the paper it’s printed on. They say parts actually have to fail to be covered. On a service it was found the track rod end was worn to be an MOT failure but as the part itself didn’t actually fail, fixed it before to keep it maintained like you have too, it’s not covered. Shock absorber leaking not covered as again the part hasn’t failed. Seems the only way the guarantee might pay out is if the part fails car gets written off and they can then leave it to the insurance companies, so again no need to pay out. They rarely answer phones so faceless emails from people who basically say not my problem. Wouldn’t buy a car from them again if it was the best deal on the planet. Do yourself a favour go elsewhere and avoid these cheating cowboys