***DO NOT BUY FROM CON ARTISTS** To whom it may concern, I bought an Audi A3 1.4tfsi in November 2018. Registration GJ14 *** The day I collected the car I was told the tax was £140 however it was advertised £0 (I have photos to prove this on the car). The car had some damage to the front and a little to the back I asked for the damage to be sorted before I picked the car up. It was dark when I collected the car so couldn't see the repair job. Basically someone had put the wrong coloured paint on the bumper of the car with their finger and it was still wet. The car was advertised as moonlight blue when in fact it is scuba blue. Now since I have owned the car many things have gone wrong. The turbo actuator went a week after owning the car. Replaced by evens halshaw who did not provide me with the paperwork to prove this had been done or a courtesy car and I lost money for not working that day as I could not get into work. Then I found out evens halshaw had not given me the details for the warranty company or made me aware that I had to tell the warranty company of me putting a private reg on my car so I was told the warranty may be invalid!!! 1. I had no details and I thought the warranty was through evens halshaw and was not told otherwise 2. How would I have any idea that I had to change the reg through the warranty company. I rang the warranty company to change this over they were very good and sorted it however told me evens halshaw worked on my car and put the work under the old reg and had not alerted them that I had a private reg on the car. Now more recently the waterpump went on the car I had this replaced under warranty but my car had been leaking coolant for weeks I knew there was a problem with the car and refused to take it to evens halshaw as the people in there are unbelievably rude and could not care less about their customers or their problems. I then found out the timing belt was over due a change so theres another £350 gone, I understand cars need timing belts however it would of been nice to know it was due. More recently I have the service light on and have noticed after being told by staff the car had full service history their is actually no service book. I rang my local evens halshaw tonight to ask but they cant see any service history on the computer and advised me to ring audi so I rang audi who said that evens halshaw haven't actually transferred my details over to say I own the car but have told me there is no service history. So I now have to drive to my closest audi with my log book and ID to tell them the car is mine. I also asked the salesman before buying the car was it a rental/hire car as a friend had said a lot of the registrations start with the letters GJ he blaintantly lied to me on the spot and said no it was not a previous rental car. Audi can see the previous owners and I dont think Europe car is a persons name? Please inform me if you think differently. I will be going to the motor ombedsmen about all of the issues I have had with evens halshaw. I was lied to, treat like i didn't mean anything as a customer, and took advantage off and it felt like it was because i was a young woman you thought you could get away with it. This car has been nothing but trouble and if I knew it was a previous rental car I definitely would not of even considered buying the car. You knew that this car had problems and was previously owned by a rental company yet when asked the question I got told a solid no. I have no service book for the car and no service history. A full audi service is £360. I will be contacting the obedsmen today about all of these problems I have had with your poor excuse for a company. I was excited to pick up my first fairly new car as all I'd had was old bangers. You have completely ruined the new car day experience and the likelihood of me recommending you to anyone is none Nothing but rude staff who wont accept any responsibility for the lies. I am appalled at Evens Halshaw and will be posting this as a review on trustpilot etc. I no longer want the car knowing who has now owned it. Feel free to call me to discuss anything further however the £140 tax that was meant to be free I am very angry about and the service that's now going to cost nearly £400 because people lied to me its absolute madness. Also having to get full checks on the car to find any other problems. Chances are gear box, turbo, clutch will all go soon and I'll be left with no car as I've forked out over £11,000 on a car based on lies. Please respond ASAP