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S Mohammed
WORSE CAR DEALERSHIP EVER!! I had my family members tell me about this company being scammers, they experienced this first hand with them. However I left all their reviews behind and walked into a deal with this company, believing in giving it a second chance. I walked into the dealership and they build a picture of pure bliss. This is what Evan Halshaw Ford Grantham did. They promised and guided me to a so called perfect car. An Audi Q7. They sold me a two year warrently which was promised to cover the cost of the car if anything was to happen to it. Which sounds promising right? When I got the car after a week I decided to take it down for a car wash. As I came out of the car after the wash was done I saw all 4 alloys wheels had lost a considerable amount of paint. This was very surprising as it’s been only a week . So I called the company as I had warranty. This is when the troubles began. The company were not compliant at all. They were not accepting responsibility. However after much discussions finally Andrew the sales manager had accepted that they used a cheap quality paint to the alloys hence why it was coming off. After a long wait I was offered a £250 sum of money and was told to repaint the alloys ... (which was never going to be enough for an Audi Q7). However i wasnt left with much choice ... it was either take the money or sort it out ourselves. So I took the money. After few weeks I decided to take my car down to the Audi dealership for a major service. Shockingly they have come back to me with a video of a MAJOR OIL LEAK from the ENGINE!! Which will cost over £5k to repair and it could be only fixed in an Audi dealership. So I contacted the company which is Evan Halshaw who I bought the car from to tell them this is the report I have from the Audi dealership. After my initial call with this issue suddenly my phone calls were being dodged or being passed on from one department to another without any help or service . This was to waste my time and no solution be found. I realised now why they had done this... it was because the period of returning my car was near enough ending and they didn’t want me to return it back so wasting them days by playing this game. After many weeks of cat and mouse I finally was able to speak to Andrew. He agreed for me to bring the car down to the dealership which was 80 miles away from my house . I agreed and dropped my car off to them and after 4 days I was told they can’t find no oil leaks and so I should pick the car back up. However I had a gut feeling that they did not really do a proper inspection so I again booked my car into an Audi dealership to get it rechecked and paid the inspection fees myself. Not to my surprise I was right. There was an oil leak still and I was told by Audi that this will eventually ruin my engine. I don’t understand why Evan Halshaw couldn’t find the fault. Then after seeing the Audi dealership report the second time they agreed for me to take my car down to their dealership (80 miles away) again and they would use their own local Audi dealership and will repair my car in a few days and return it back to me. However again after 5 days they contacted me to say that this repair is beyond their budget and they cannot repair it for me . I find this pure evil as they took my money and signed me up to a failed car . My recommendation is never ever use these scamming rubbish company . You will save yourselves the headache and money loss.
5 years ago
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Evans Halshaw has a 2.3 average rating from 341 reviews

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