Where do I begin, so we spotted a really nice looking car with Evans Halshaw Nissan, Middlesbrough. Tried calling them to arrange a viewing no answer so kept calling and I think on the fifth attempt it got answered and they confirmed yes car was here and could be viewed. Collected my parents who the car was for and drove an hour to the garage. Now the fun really began, the car was unsafe to drive due to issues with the brakes however we were assured it would all be fixed, we agreed a price and we also agreed to pay a small bit extra to have the paint work done to a better standard. A week was agreed for collection and off we went very happy with my 70 year old parents purchase. Two days before collection had a call from the sales guy car is here looks great when do you want to collect, arranged a time of 10am two days after the call. The day of collection came we set off nice and early and were well enroute when we received a call to say the car won’t be ready. We turned up anyway assured the car would be done for the afternoon. We paid again we trust people why wouldn’t we it is after all a major dealership. With four start trust pilot rating. So come Friday afternoon now seems the car is still unsafe as it has failed mot and needs a new caliper. Asked for my money back and told it will take days??/? What with Bacs still waiting for either my money or the car to no avail. What a shambles this place is, the staff are pointless and god they are useless. Avoid at all cost go try anywhere else but here.