AVOID!!!!!!!!
Would put 0 stars if I had the option!
Total CON ARTISTS!!!!
Purchased a Mercedes A class from Evans halshaw Gateshead. 11 faults in 11 months not what you expect on a £11,630 car! Only had the car 8 months of actually owning it as it has been in the garage for 3 months! Was told that the car was at Mercedes garage - YET ANOTHER LIE as we contacted Mercedes and asked where our car was to which they replied the car has never been to a Mercedes garage anywhere in the UK! We then contacted Evans Halshaw again for them to turn around and say well actually it’s in a garage in South Shields which is an approved garage, as they could not get my car booked into Mercedes! YET ANOTHER LIE! We rang Mercedes back and they said they could book my car in straight away and we could bring it straight in!!! Once I got my car back, I had not even driven off the forecourt and my engine management light was back on (the issue I took my car in for 2 weeks prior) NOT ONLY THAT... They Wangled the figures when we bought the car - told that this is usual practice so we could justify getting a decent trade in price - told this wouldn’t effect us! YET ANOTHER LIE now when trying to get a refund for this car we were told because of the “wangled figures” that they are offering us thousands of pounds less!! Absolute joke!!! Yes there has been lots of work done on the car, but we paid for a warranty to cover it! Considering I am 6 1/2 months pregnant and they give me my car back after air bags malfunctioning and being told that it had only had a sensor being done on it is an absolute joke! Then to be told from The manager, Matt Potts that we’ve “just been unlucky” is absolutely disgusting when asking if he would put his pregnant partner or daughter in that car! Total lack of respect and disgusting attitude!
4 years ago
Evans Halshaw has a
2.3
average rating
from
341
reviews
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