Bought a Fiat 500 Abarth from the Treforest branch in Cardiff in August 2019. Took it back to them in November 2019 as the gearbox was whining in 3rd and 4th. They took the gearbox out, stripped it and replaced most of the internal components after having to get a lot of parts from Italy. Got the car back the week before Christmas so without a car for 6 weeks. All seemed ok for about another month or so but then the whine came back again, still in 3rd and 4th. Took the car back to Cardiff branch and a technician agreed there was a problem again. I was told to drive it for another 2 weeks and if it got worse to book it in to be repaired again. Did get worse so car was left with them on the 11th of March and told it would be ready at the latest by 20th of March. Then lockdown came in and even though the sales department was open no-one would tell me the score with my car. I can get no answers from my phone calls or emails and up to date have been without my car for 84 days this year and 41 days last year. I've made 26 phone calls to them with nobody having the decency to answer the bloody phone. Shoddy customer service all round. Would never ever deal with bunch of clowns again. Avoid like the plague.