Terrible customer service Terrible customer service. We phoned ahead to look at a car, when we arrived we were then told we weren’t able to test drive it that day. So we booked an appointment to test drive another day. We were 30 mins into our journey to the car dealership before being called to say that actually the car wouldn’t be available. So we drove back home and waited... Finally we went back for the test drive but on our arrival still had to wait around for ages (with our 3 children) while they got the car ready. We then had to point out that the tyres were very flat and that there was a nail in one of the tyres. All of these things would have perhaps been acceptable, if there was any apology but instead we were given The Hard Sell of extras including a mandatory fee that wasn’t in the advertised price. Really very unimpressed with Evans Halshaw!