I took delivery of a 3 year old Suzuki Swift Sport from Evan's Halshaw, Bury. 2 weeks later I discovered I had a potentially dangerous, faulty, sensor tyre valve. Apparently, It had been damaged whilst E.H replaced 1 new tyre prior to selling the car. When i took the valve cap off to test the tyre pressure you could hear the air loudly 'hissing' It only stopped when I screwed the dust cap back on. I immediately took it to an independent garage who said it wasnt safe to drive. In the meantime I rang the supplier in Bury, (200 miles away) who said I ought to take it to the nearest E.H who would sort it. I drove to E.H in Bedford. Waste of time!. I arrived there at 11am. It took them till 3.30pm to inform me, the part would take 3 to 4 days to arrive. In the meantime I was to drive the car home, then drive it back again when they would fit the new part. They didnt seem bothered if the dust cap should come off in the meantime whilst I was driving. Although they couldnt guarantee the safety of it either. I took it upon myself to contact my local garage, who obtained and fitted the repair part by 5pm that same day! I completely understand if it was an insignificant or cosmetic part. But, this was a potentially dangerous faulty part of a wheel! I was extremely annoyed with E. Halshaw, I missed a days pay, petrol and great inconvenience to myself. They reimbursed the cost of the part which was £20.00 plus £15.00 towards my inconvenience. That just about covered the petrol I suppose! A letter of apology wouldnt have gone amiss from such a large company. I thought the service department and after sales team behaved appallingly especially considering I am a women. They obviously didnt care at all about the safety issue. I wouldnt have expected that kind of service or after sales service from a back street garage, let alone a supposedly reputable one.