Well the project started midway through Covid it was something that was going to be for my mom‘s gift and the project took months and months to get done then when it was completed it was only half done because they only recorded a portion of the tape when were specific instructions that there was a blank pushing in the middle anyway after receiving it and numerous phone calls and explaining and re-explaining we brought the tape back in and they somewhat repaired it and gave me an updated version of it but it was a fairly expensive and time involved to get it done was over what was expected for such an easy simple project my experience overall was negative responses from individuals was wasn’t too good although they tried hard and it seems like every time I had to re-explain it to someone else in a different department