I chose Everpresent for my project because of all the great reviews and because of the detailed information about their process on the website. I couldn't be happier with the quality of the work. I am ultimately very glad I chose them to digitize my treasured family videos and reels. The only complaint I have is with the pricing. I was given a quote via consult and signed off on the agreement. Later, after I submitted my materials, I was contacted to notify me about extra charges. They admitted they made a mistake when making the original quote, which I understand happens and said ok. Later when I looked at the final invoice it was about double what I was originally expecting from the initial consult. I am very lucky to not have issues paying the amount charged, but it was a bit of a shock. Other than that, I am extremely pleased with how they cared for my original tapes, updated me on every step of the process and gave me different options for the end product. Being able to see images from the time I was born for the first time was worth any cost to me.