Pros: - Quick processing of our order, which was appreciated! - Lots of email communication in terms of what stages our order was at in the process. Cons: - I sent in 3 VERY old boxes of film to be processed, and little stickers were applied to each box by EverPresent, I assume for identification purposes. When removing your stickers after I received the order back, the paint from the box peeled off with the stickers. - While you were waiting for me to contact you to pay our deposit, I received an annoying amount of emails AND phone calls, continually asking for the deposit. At first I explained that I had to wait on my business office to make the deposit, but eventually I just ignored your calls and emails because it was too much.