Everpresent did a terrific job for me, digitizing 30 VHS videos. I only dropped them off in the first week December and asked for them by Christmas. Everpresent met my schedule. Thanks! The quality of the digitized videos is better than the quality of the originals. I don't know whether that has something to do with the equipment I used to play each format, but I was delighted with the outcome. I didn't give 5 stars because I had numbered the tapes but Everpresent used their own numbering which did not correspond to mine. I found it confusing to find what I was looking for. The fault is likely mine because my numbers may not have been big and clear enough, but I would advise future customes to make sure any labeling is super clear to avoid this issue. Overall, I was very happy with the experience. Customer service and responsiveness were great.