I can't say enough about my experience with Everpresent! I've been telling everyone I know that they should use this service. To be honest, I was raving about Everpresent even before I received the flashdrive containing all of my videos. Turning over precious DVD's and VHS tapes containing my childhood home movies and my children's important life cycle events was not easy, but I had confidence in Everpresent from the first conversation I had with a representative. Being able to drop my items at a local store in NY City eliminated any concern about losing them in the mail. And, I received constant communication from Everpresent throughout the process. The flashdrive and my original items were back at my local drop store very quickly and I have been able to share wonderful memeories (that I had no way to view or share before) with family members around the country. I'm so happy I was asked to give feedback since I have nothing but compliments regarding the entire process.