I was initially concerned when my delivery arrived. There was no outer plain box. FedEx delivered the wheel with very awesome looking InMotion V11 packaging. It was not package taped, so I was a little worried about the contents. However, all the expected contents were in the package and the wheel looks awesome. I have not been able to test ride the wheel yet because of the current snowy conditions in my area, but really looking forward to it. Besides the "smoky" smell of the box, I don't have any complaints. The delivery process was tremendous. The FedEx kept me updated and had no problems. Looking forward to a lot of miles on this wheel. Thanks A LOT eWheels!!!