I purchased with my sons financial input, an Ewheel! He is 17 year old and worked very long to save for this. The product took longer than expected to arrive due to a fire in shipping with some of the many boxes of Ewheels, all reported to us as the company became aware. The company was very communicative and apologetic which eased our stress completely in the wait. It arrived according to what the company explained was their best service time to us possible, considering the issues that were in part out of their control. The company did say they needed to test every Ewheel for any fire damage before sending products to any valued customers. My son was very delighted to receive his Ewheel in perfect condition. He’s excited, it was worth the wait!