I’ve purchased 4 wheels from eWheels, the most recent being the Veteran Sherman. I’m glad to have the opportunity to write a review for eWheels because if the tables were turned I shudder to imagine what they’d say about me. I’m the sort of buyer with almost no technical skills, and who often asks questions where the answers would be obvious to more technically-minded riders. The Veteran Sherman is a high-end product and priced accordingly. This would ordinarily present a risk for me. I mean, would you gamble on a premium wheel at almost $3000 virtually sight unseen? From a new, untested manufacturer? You would if eWheels were selling it. EWheels' unwavering customer support of my previous purchases gave me 100% confidence in the company and their ability to back up their products, even a brand new wheel from a brand new company. Based on eWheels stellar reputation and proven power in the industry, I gave them a deposit and took the plunge with the Veteran Sherman. As I traveled a couple hundred miles and did several shake-down trips, I discovered a couple of minor problems with my Sherman that a lot of folks could have fixed themselves; but then ewheels was built for someone like me. I don’t know how to open up a wheel and extend a wire, or change a tire. I don’t have that kind of time, training or the bandwidth. Ewheels fixed two separate issues for me promptly (as in less than a week) and with absolute good cheer. They are also just as fast if you want to buy accessories; extra tires, covers, lights…. That is the ewheels difference. No hassles, fast replies to emails, and an attentive positive staff that doesn’t make you feel less of a rider for asking questions. Now at over 3000 miles on the Sherman I can report wheel and rider are thrilled; and when the next premium wheel comes to market later this year you can bet I’ll have all the faith in the world that eWheels will deliver another prized member to my growing family of EUCs.