This is my first euc. For a first euc, the V11 has a steep learning curve, but I feel that it’s worth it in the long run. Setup was mostly easy but remember to turn your euc on first and allow everything to boot up before connecting to the app. The first firmware installed fine but the second firmware install kept failing. I’d go out and back in and it’d start back at the % it left off at but it was annoying to have to do this a dozen times. It finally installed though. If this is your first euc or first euc with suspension then my tip go you (and I’ve learned the hard way) is to start off without any air in the suspension. This will make it 100x easier to learn to start and stop it. Plus, if you’re riding in pavement or concrete you won’t notice much of a difference anyway. After 2 days my legs and ankles are beat up and bruised. But if I had started with no suspension I think I could have avoided some of it. Haven’t had it long enough to verify range and the fastest I’ve ridden is about 17 mph. I’ll update this in the future if there are any quality issues.