This is my first EUC and I had never tried one. I wanted to buy a used wheel to "test the waters" but they are as rare as hen's teeth. (and cost almost what a new one would). So I decided to pull the trigger and buy a new from a reputable online site and am glad i chose eWheels. The advice from their site helped me decide which model was best for me, the ordering process was easy, I was constantly kept in the loop of how the order was proceeding and it arrived sooner than expected. EWheels also sent some good links on where to get the best apps and training videos. No regrets on my choice of wheel; seems perfect for a starter. Bottom line: great service without the usual follow-up ads and pestering to buy more.