The backordered Kingsong KS-S18 was my second purchase from ewheels. The first was an Inmotion V8S just after ewheels service center fire. When I read about the fire I was worried, and considered immediately canceling the order. I decided not to kick them when they were already down, and wait patiently. The order showed up in 3 days. WOW. Fast delivery, great packaging, and a perfect learning wheel. It was't long before I knew our family needed more of these amazing toys. So I ordered the S18 and waited impatiently knowing it was expected in December. When they arrived in stock ewheels emailed me the alert and request to complete my order. Again, 3 days later it arrived. :-) Packaging was excellent, and the wheel was and is in perfect condition. So far, great company. Prices are very competitive and delivery is fast.