I got my E wheel with no experience whatsoever in these products! I expected to get an extensive instruction pamphlet from start which would be charging the device to finish which would be learning how to ride it!! They did explain how to charge the device but that’s about it!!! I am very unhappy with this product so far I’ve only had it for just under a week and I’ve been trying to figure out how to ride it and I almost feel like I received my E wheel broken because it does not go like I think it should!!!! I cannot come up with any answers because nowhere around Seattle sells them and not many people know how to use them so I am kind of SOL so far!?