Team eWheels: Thanks so much for the support, advice and excellent service on my recent purchase of a Kingsong K16S. This was my first EUC purchase and I had a number of questions regarding suitability for my mission and usage. The support team responded very quickly to my questions, offered advice and recommendations based on my expected riding patterns and needs. Additionally, I had a few questions regarding accessories to enhance usage and storage. Ordered the K16S, it arrived quickly, safely and in perfect condition. In the past four days I've ridden 100KM and the EUC has been awesome. Highly recommend eWheels for their prompt, courteous, "helpful" assistance and domestic support team.