Having discovered EUC a month prior to my first purchase, I watched countless videos about the one wheel wonder, the electric unicycle. I had to have one but I didn't want to impulsively drop over $1k on something that I would have no support for, since these things are engineered in China where customer support is very lacking. eWheels more than makes up for the manufacturers support. Jason is quick to reach out after your purchase to initiate a point-of-contact. Shipping was less than a week over to the east coast. I feel much more secure knowing eWheels has been in the game since EUC's inception. I bought a King Song 14S to test the sport and I'm already eyeing up my upgrade! Thanks for enabling a new addiction eWheels!