Very satisfied that I went with eWheels for my first wheel. After making my purchase, I was provided with tracking info, guidance on how to start my wheel, and provided with complementary wristguards. During the initial use of the wheel, I had issues with the inner tube. Jason at eWheels was considerate of my issue and helped get me what I needed to get back up and running. The whole experience has made me a believer in this company and I will make sure anybody looking for their first EUC or scooter goes through eWheels. A professional team, great service, and reliability describe eWheels.