I decided to preorder the patton as the second EUC I have owned (first with suspension). The preorder was scheduled to be filled mid/late July so I was expecting to receive early August. Got a notification on the 9th saying my wheel was ready to ship and upon final payment was out the door same day. Being all the way across the US I got it on the 13th. Was very happy to get it early. I could tell after unboxing the wheel it had been quality checked and came fully charged! Have had it for just a few days and have put over 70 miles on it. No issues, noises or problems whatsoever. Very happy with my experience purchasing from ewheels and will be buying my next wheel from then without a doubt.