This is THE place to get your EUC and/or other related supplies. I got my first two EUCs here in less than two months. Both times contact from eWheels was outstanding. Jason, on the ordering side, is very responsive, informative, and easy to work with. He arranged either a discount or a freebie both times and is very relatable. I had several questions during the process - that was no problem for him. He sent pictures when that was the best answer. If you're new to all this, he helps you through it like he was born to help. Eric, on the service side, has also been truly helpful and went far out of his way to be responsive, sending a return email at an unbelievable hour. Please don't hold him to that! Everyone needs downtime. He helped me get my first EUC, a KS16 up and going, however long that took, because the KS app was so dysfunctional. He was also quite responsive and easy to work with. I'm so glad I went here. I bought their brand of battery for each wheel also. Please consider that when you buy because their batteries are so easy to work with to get both a fast charge and you can set the capacity as needed (like 100% isn't always the best idea - usually not, in fact). Some items you may have to search for. On my first wheel, I didn't know I could get the protective cover here. It's not in any dropdown. I figured it out on round 2. You can tell these guys are a team and that it matters to them that they have an outstanding company. Once you engage them, you'll see. Oh, the shipping is just as it shows on the site - fast. I'm impressed with these guys. I wouldn't even consider going anywhere else.