Let me start by saying that it’s taken me about 6 years to gather up the courage to buy an EUC. After so many YouTube videos and researching numerous EUC’s I finally chose one that is right up my alley. Although against popular consensus, I chose the veteran Patton. I like my equipment tough and very rugged, mind you there were more things that were involved in buy the VP. Well I spent the dough and waited for it since it was on back order and here is where things went from holy crap why did I just spend this money on the machine to Eric from ewheels coming out of nowhere and telling to pull it together, it gonna be alright. Eric not only went out of his way to ease my anxiety over this purchase, manage to be prompt with his responses which made me set up my feet grab a piña colada and wait for the VP to come in. And it did, it came today 9/21/23 at lunch time and of course you hear so many bad things about these EUC’s so I was cautious when plugging the VP in. I did so and all was cool until I saw something that for some that have own the EUC would say “ehhh..” and go on with life. Of course I’m flipping out I don’t know what to do. I have all first responders on standby. Then it clicked in, let me send an email to Eric and see what the Wizard has to say. Mind you had it been another company I’d probably grow grays and see my grandchildren grow, but with ewheels and Eric at the wheel. With a couple of minutes of sending the email here comes Eric on his horse (like in the old movies when the hero comes in on a horse) and of course explains what’s going on. Well I kinda kick myself on the butt and and bowed down like Wayne in Wayne’s world when they met Alice cooper! I wasn’t worthy! lol. Listen all joking aside I made a great decision to buy from eWheels, the attention to the customer is bar none. And rest assure that I will be buying my sons EUC here again and as well you should to if you want that peace of mind. Thanks to Eric and to eWheels for hiring such a great asset!