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Christopher Hart
horrible waranty service. Been a month and still now wheel. Refuse to send a new one. They blame the techincian for breaking the wheel, but they were sent videos of the defective parts and they sent new ones. The technican gave a detailed description of the defects and known issues with the wheel, the second technician concured and showed me his own pictures of the same issue happening. ewheels takes no accountability and puts all the blame on the mechanic. They refuse to replace the wheel, or do their job, just throw new parts at a lost cause and take no consideration as to how it affects the customer. Just say shit like we can't just keep replacing parts its expensive and then they want me to pay for half of the cost of repairing the wheel. Don't believe the sponsored bull you hear about this company being the best, it is most definitely not. I am just sick of emailing them and getting a this is on you response, or it will be taken care of half baked crap, at some point I just have to shed light on my experience.
11 months ago
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ewheels has a 4.9 average rating from 3,450 reviews

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