I never write reviews, never. But when a company is simply outstanding in all aspects then I think it's only right to let everyone know. When I was deciding to get an EUC I had a lot of questions. I contacted Ewheels to ask a few questions and I was shocked how quickly they responded. I was almost like we were in a chat. I'm the type that likes to know it all before purchasing something. I started with a few questions, and then somehow it went to like two hand fulls of questions. I asked so many questions that I started to feel some type of way. But, Ewheels just kept answering my questions, explaining things as if we were next to each other talking and the response was almost instant. I could not believe that they were taking the time to answer all my questions and didn't seem fustrated at all with all the questions I had asked. I decided to purchase my first wheel. Then I purchased my second wheel. With the second wheel I had some concern if my wheel was fully charging, of course I contacted Ewheels and of course they responded instantly. After walking me thru some basic troubleshooting we determined that my wheel even though it wasn't fully charging it was within the tolerance for charging. They then sent me a new charging board to see if that made a difference. Now, I just purchased my third wheel. Had a couple issues which were taken care of instantly. I just can't say enough good thing about Ewheels. The way they conduct business and the level of customer service that they provide is unmatched period. I would only purchased my wheels for Ewheels. I want to thank you guys so much for what y'all do, the high level of professionalizm and the unmatched customer servie.