Of the best support in the pev industry! Message replies are always prompt. Every person I've dealt with is easy to talk to and pleasant to deal with. I have had a couple problems with orders. Each time ended up being a misunderstanding on my part, and even then, eWheels personnel were very supportive and understanding! I'm very appreciative of such close support, especially concerning such expensive and potentially dangerous technology. About the only way that I would buy a PEV from any other dealer, is if eWheels didn't carry that particular product. Nothing but love for Jason and crew!!