This was one of the most stressful and disappointing holiday experiences we have ever had but it is only now that we are home that the true awfulness of it comes through.
Fist of all, we paid a significant sum to spend 8 days/ 7 nights in 3 different locations - Athens, Mykanos and Santorini. We didn't realise until it was actually happening that ONE WHOLE DAY of our holiday was spent getting to and from Greece. Because we had transfers both ways in Germany, the journeys took forever, at least 12 hours! Cheaper for Exoticca but totally tiring for us. It was the same when we moved on from Athens to Mykanos - our ferry (dirty, overcrowded and basic) took 6 hours! There was a 2hr ferry, we subsequently found but it was a bit more expensive. Another 1/2 day wasted by the time we got to our hotel.
Then there is the organisation and communication. At both Athens and Mykanos, our hotels were changed without notice. No biggy in itself but should we have had to hear it from a TAXI DRIVER and a rep who we never met before and who we never saw again! Not good enough! On the day before we were due to travel to Mykanos, we had absolutely NO transfer information until late that night after some 20+ calls to the reps, the emergency contacts and Exoticca itself. 20+ phone calls - imagine the stress and the frustration! The lack of emergency contact was really worrying as was the fact that Exoticca agents in Spain and Florida eventually stopped picking up!
Anyone who thinks this is just wingeing, it's not. As well as several minor problems, at least 5 other sets of travellers had exactly the same things happen to then, including single travellers and travellers from the USA.
If you book with Exoticca, just be ready - they'll ruin your holiday and hang you out to dry!
2 years ago
Exoticca has a
3.5
average rating
from
153
reviews
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