Buyer beware of this company Buyer beware of this company. I am so sorry I booked through this organization. I booked an Egypt trip for December 3rd of this year, for my mother and myself. I was hoping that the agent could add my cousin, but by the time my cousin was able to connect with the agent, the trip costs went up and she was unable to book that date. However she did book for December 5th. I've been trying to change my dates to December 5th because my cousin can assist me with my mother. This company has a very strict policy and will not change my dates even though I can provide a doctor's letter stating that my mom is under a Rheumatologist care. The only option this lousy company is providing is to cancel but I will lose my $1800.00 deposit. Please do yourself a favor and do not book through this company. They are reasonable, but cheap is not always good. They are truly not compassionate, and do not care if you have a good traveling experience. The only thing they care about is the transaction.