Everything including transportation, time that was indicated on schedule with tours, and hotel reservations were exactly what they have stated in the itinerary. No mishaps. All was excellent except the tour guide. She did what was expected no more and no less. She could have made it so it would have been little more lively and fun instead of just reading off the script. Also giving some extra information as what we could do with few hours of time for the people who arrive too early (due to the flight)or leaving little late on the last day would been nice. I had to google it to find out about the yellow and red tram system and sharing that information would have been extremely helpful. But overall Exotica delivered what was promised. I’m taking Costa Rica vacation coming December and looking forward to it.