Exquisite Crystals is my favorite online retailer, not just among crystal merchants but among *all* merchants. They do a great job of showing the crystals accurately and in great detail, their prices are reasonable, they pack an order up and send it out the door at least by the next day and sometimes even on the same day, and they always include a small extra crystal as a present. Once I got a package on the same day that I ordered it--and I live all the way across the country! I especially appreciate the handwritten and signed thank-you on the paper invoice. I've been ordering from them for years and in all that time I've had only one disappointment, and that was not their fault. They took the crystal back and refunded my money immediately. The staff members who answer the phone are knowledgeable, helpful, and friendly. Most important of all, the company is trustworthy. If they say a crystal is something from somewhere, it is. Judy Hall thought enough of them to work directly with them, and that says a lot. I buy from other trustworthy online crystal retailers, and I like them, too, but Exquisite Crystals has something extra, extra special.