The delivery driver phoned my partner's mobile and shouted down the phone "delivery!" Before she could even get a word out, she told the driver she would be down right away. She left the apartment straight away and hopped in the lift, before the lift even moved the delivery driver started buzzing the apartment phone which I answered. In the most rude aggressive and sassy tone he shouted down the apartment phone "delivery!" To which I simply responded "my partner is on her way down to you, I'll buzz you inside".
When my partner exited the lift her parcel was laying on the floor and the driver had gone, there could have been any number of valuable items in the parcel and he just threw it on the floor and left, we didn't even have the chance to inspect the parcel before accepting it from him because he threw it on the floor and left.
I phoned the driver to address this with him directly but he got so aggressive with me and threatened me going so far as the state that he "knows where I live"
I sent a message to fastway and all they said was sorry for any "inconvenience"
My personal safety in my home was threatened by your employee, that is more than an inconvenience.
Terrible service.
Terrible company.
I will be avoiding any business that uses this delivery service.
3 years ago
Fastway Couriers Ireland has a
1.1
average rating
from
510
reviews
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