"Misdirected FOUR times and counting!
Disastrous company whose reputation precedes it. I would recommend that customers ask vendors to avoid Fastway at all costs. See below my litany of failure courtesy of Fastway. It's been "misdirected" four times since arriving from the Netherlands.
PL0000319931 is tracking reference.
We've received your parcel in our central distribution hub. It will be with you in 1-2 working days, depending on the delivery service timeframe you requested.
05/04/2021
16:12:54
Hawkes Bay Couriers (Hub)
We've received your parcel in our depot. It will be out for delivery within the delivery service timeframe you requested
05/04/2021
21:16:58
South East
Your parcel has been received into your local depot and schedule for delivery.
06/04/2021
11:01:03
South East
We're sorry but your parcel has been misdirected between our depots. It will be out for delivery on the next working day. Our apologies for the delay.
06/04/2021
11:01:30
South East
We've received your parcel in our depot. It will be out for delivery within the delivery service timeframe you requested
07/04/2021
01:29:39
South East
We're sorry but your parcel has been misdirected between our depots. It will be out for delivery on the next working day. Our apologies for the delay.
07/04/2021
11:02:35
South East
We've received your parcel in our depot. It will be out for delivery within the delivery service timeframe you requested
07/04/2021
21:46:11
South East
We're sorry but your parcel has been misdirected between our depots. It will be out for delivery on the next working day. Our apologies for the delay.
08/04/2021
09:36:30
South East
We've received your parcel in our depot. It will be out for delivery within the delivery service timeframe you requested
09/04/2021
03:26:06
South East
We're sorry but your parcel has been misdirected between our depots. It will be out for delivery on the next working day. Our apologies for the delay.
09/04/2021
10:41:55
South East
We've received your parcel in our depot. It will be out for delivery within the delivery service timeframe you requested
09/04/2021
20:33:18
EMAIL SENT TO VENDOR
Good morning.
The package arrived in Republic Ireland (EU) more than a week ago now but keeps being misdirected by the incompetent courier company fastway.ie. I would be very grateful if you could contact them to request that they either deliver the item or have it returned to you in the Netherlands so that I can get a refund as this service is dreadful. The fault is with the courier but they have stopped responding to my requests in a meaningful way and do not seem to care if it is delivered.
I would also request that in future you use a different courier company to fastway as their awful reputation precedes them as can be seen in trustpilot and Google reviews.
PS the fastway reference is PL0000319931
Sincerely,
3 years ago
Fastway Couriers Ireland has a
1.1
average rating
from
510
reviews
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