I ordered a lovely pair of boots on sale. Not like I can replace them in a hurry or anything. Fastway were supposed to deliver. I got a message to say that they attempted delivery and I wasnt there. I was here all day long No sign of their van on my lane. Then today I get notification that my parcel is delivered. No it is not. There is no sign of it. Is it stolen??? I have to wonder looking at other reviews. I have tried so hard to get in touch with the absolutely useless customer service portal which said someone was in the conversation with me. But no response.... I am actually concerned about this service and questioning its validity. I will avoid this service at all costs in future and will not use a retailer who uses them either. no thanks... Rating customer service at 1 star as there are no other options to add no stars