Fastway have failed to deliver packages to my address three times. The first two times they went to another house in my estate with the same number and I was able to collect them. The last time was before Christmas. I was at home all day and waiting on my delivery when I got an email from Fastway to say my package had been delivered and I had given instruction to leave it without a signature. I never gave that instruction. My package was not outside so I went to all of my neighbours and any house that it could have been delivered to mistakenly. It was not delivered to anyone in my estate.
After four weeks of being in contact with Fastway customer service, they have now told me that they have spoken with the driver and he said it was delivered to the correct address. They have not provided me with proof of this.
I have heard the same issues from many people here in Waterford. My sister in Dublin has had similar issues with Fastway. They are without doubt the worst delivery company in Ireland.
9 months ago
Fastway Couriers Ireland has a
1.1
average rating
from
509
reviews
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