Worst courier ever. I've bought several products online that need to be delivered by third-party companies. The first time I had an experience with FastWay, I never received my product or any attempt at contact from their side. Eventually, I got my money back. The second time, with another product, I faced the same situation. I tried to contact them, but it was impossible since I am the final customer. They do not allow final customers to contact them. The third time, when I saw the package would be delivered by FastWay, I got scared. This time they tried to call me, but they only allowed it to ring three times and then stopped. They did send a message, but you cannot reply to the message. Eventually, I received my product, but only because when they tried to deliver it the next day, I happened to be entering my building as the driver was delivering another package to my neighbor. Now, the same thing happened again. I bought a product online, and when I didn't receive it when I was supposed to, I checked the courier and froze. I was at home all day, as I work from home, but there was no attempt whatsoever to deliver. This time, not even a call or a message, even though they have my details. Unfortunately, I will start to rate the products based on the delivery as well. If by any chance you have an important product to be delivered, check with the supplier that they won't use FastWay, or you might never receive the product you paid for. I just checked guidelines for reviewers, to make sure I would write a proper review, and they say, among other things, to keep proof of experience like, for example, "chat with online customer service." FastWay does not have customer service for the final customer. We are not their customers, so they are only concerned with their customers. That is the reason why from now on, if I have something delivered by them under the same conditions as I've experienced so far, my review about the product I purchased will also be based on the delivery. Maybe if we do this, suppliers will change courier services and start to use a good one.