I have had issues in the past with Fastway couriers but this time, I have filled a formal complaint from: complaints.care at fastway.ie (yet to receive a reply), and have followed up several times via the 'support chat' (which generates a ticket sent to one's personal email from: support at fastwaynapier.zendesk.com which have brought me nowhere.)
I work from home and have not been contacted once via phone, doorbell or both to advise of any deliveries, yet two emails were sent advising that there was an attempted delivery. I have zero issues with An Post, DPD, DHL, FedEx, UPS _ I wish I could control the delivery company my items are delivered through, but unfortunately this is something I cannot change. My order is at "Problem Freight Under Investigation'' status, and I have not received my order or a timeframe for its delivery to this day!
I would advise anyone who has issues with this company to read all Google reviews, and get in touch with CCPC (consumer protection) regarding this courier company, as this company is outsourcing its delivery services to cowboy independent contractors (non employees) who have zero consideration for customer care or for providing any service. Avoid at all costs!
5 months ago
Fastway Couriers Ireland has a
1.1
average rating
from
509
reviews
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