This company cannot be trusted. Got an email from them that my parcel will be delivered today, then after a while got an notification that my parcel was delivered and signed. I contacted customer care they found out that my parcel was left in petrol station, I drove around all petrol stations in town and none of them had it. Contacted customer care again , then they told me that parcel is with the driver and will be delivered today. Waited all evening, no sign of the driver and again I got notification that driver didn't have access to my building ( he didn't even bother to call). I contacted customer care once again and arranged collection in the depot centre at 4pm. I drove to the depot centre and they didn't know anything regarding my parcel and gave me the number of driver and told me to sort it out myself. My kindest advise to all companies do not use Fastway as you will be losing customers.