I wouldn’t leave any star rating from this company. I ordered my runners from ASOS and last Wednesday I got an email say my parcel arrived so I went down stairs but my parcel was gone. The driver didn’t call me or ring my doorbell. He got in the building from someone who live in the same building. So I walked over to the other blocks incase he left it there and ask ppl if anyone see it but obviously no one will admit they took my parcel. I contacted Fastway straight away and they refused to help me and say if the driver leave it there then nothing they can do. The driver rang me the next day and he said he left it in safety mailbox but we don’t have it here and he said it’s not his job to call me to ask if I’m home or not. He just assume ppl will be home. I lost my parcel and I can’t claim my money back. ASOS close my account under fraudulent. I hope this company will shut down very soon. They need to interview and hire some professional to work as a driver as we trust you to hand over our stuff.