Fastway driver never delivers to my address.. parcels are thrown on the doorstep of a house at the end of our road or thrown in a smoking area at the back of our local pub!!! Have been in to the Letterkenny office two weeks ago to try and locate a parcel that was supposedly delivered and signed for, but once again it was definitely not delivered to my address! I was reassured that it wouldn’t happen again but same thing happened last week. When the person in the office let me speak to the driver on the phone his rude response to my query as to why he was leaving my parcels at the end of the road was “well it’s not a million miles away is it”. I then asked him who signed for the parcel and he told me that he just left it on the doorstep of the house, so he hadn’t seen or spoken to anyone which means that he obviously signed off on the delivery himself! It might not be a million miles away but I’m paying for delivery to “my” address. There was a postcode and phone number on the parcel so the driver could have phoned if he was having difficulty finding the house .. incidentally, all other delivery drivers have no problem finding the house! Very annoyed and angry as it’s a recurring issue!! I’ve spoken to other people in the area and they’re all having the same issues.. some getting phone calls asking if it would be ok to drop their parcels in the local shops because he can’t be bothered to deliver them to the address. I trust that this issue will be addressed and that the driver will deliver my parcels to my address in future!!
2 months ago
Fastway Couriers Ireland has a
1.1
average rating
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546
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