I placed an order for Christmas gifts on Dec 9. Didn’t receive any contact or shipping confirmation until Dec 21. It is now Christmas Eve and the tracking number they gave me still says the item hasn’t been dropped off with FedEx. I would understand if FedEx were the issue due to the high volume of deliveries they have over the holidays, but that’s not the case. Fat Face just sat on my order for 2 weeks before even shipping it. Now the gifts for my family will not arrive in time for the holidays. Do not order from this company unless you can’t wait at least 1 month for your goods. This is 2020, this long of a wait for holiday orders is unacceptable.