I have been a Fat Face customer in store and online for many years. I was so disappointed to go to the Mumbles store on Monday morning at the start of the sale. Firstly there was barely and stock/size's I guess this is the current situation. However the shop felt dark, uninviting and unwelcoming with an awful atmosphere. The store manager was rude and grumpy. I purchased an item and left wondering if the staff had argued. I then went back to the store on Friday to return the item to find the same unfriendly, bad atmosphere experience. This time the store manager had her back turned to me and was clearly messaging on her phone. I then went into White Stuff and experienced the friendliest greating and customer service with my purchase. What a difference in two different store's!