Tried to return a dress bought in a recent sale on 26.7 and well within 30 days most shops returns policies. On presenting my receipt I was told because it was a sales item it couldn’t be refunded. I had checked my receipt beforehand and there was no information about returns on it at all. The assistant pointed to a notice on the counter stating their sales returns policy is within 15 days! She seemed very well versed in this scenario especially as it appeared that 90% of the stock floor was sale items. When I bought the dress this had not been brought to my attention at all. I wonder how many more customers have been caught out on this trick? This is very deceitful and will be contacting Trading Standards for their views. Last time I ever buy from FF again.