Where do I start! I accidently came across finance advice centre after I had just been turned down a mortgage through London and county mortgages and I was looking to see if I had any more options. I filled in a quick form online not really expecting much maybe just a response at some point to say yes you have options try this or no sort your life out and come back when your ready!! However within minutes I got a call back and I was appointed to Paul Coss who was absolutely fantastic from the beginning, such a friendly yet professional person, knew what he was doing, gave me hope that he would find me a mortgage and it's not the end of the road for me! He always responded to the many questions I had for him throughout the process whether it be via email or phone and it was always a prompt response, 7 or 8pm at night I would said an email and within minutes I would get a response! Nothing was ever too much trouble and being able to have contact with your mortgage advisor at all times of day certainly puts your mind at ease when your anxious!! He even made contact with me during his holiday period which to anyone is certainly going above and beyond and nobody else works outside of their 9 to 5 working hours!! It has been a rollercoaster journey for me with the lender but Paul was always on my side pushing to get things done, I was able to go to him and get him to answer the queries I had that my solicitor should have been answering and dealing with (solicitors are useless) his case handler Lewis was there to step in as well and between them they got me the mortgage they both promised they would get me at the very beginning! Everything was so easy and straightforward dealing with financial advise service, they also sorted my buildings and contents insurance and life insurance through another Paul, whom was also very friendly yet professional, and made the whole process easier for me that I wasn't having to deal with different companies to get insurance, it was all done under one roof! I literally can't thank these guys enough, financial advice centre have a great team, is well run and all work fantastically together behind the scenes! I would definitely recommend and will 100% go back to them in the future, they absolutely really do go above and beyond!! Thanks again to each and everyone of you particularly Paul Coss , Lewis and Paul