I came across a mortgage advice website last April, completed an online enquiry form and within a very short time Lynn Cutts (Mortgage & Protection Specialist from Finance Advice Centre) called me back. After my initial chat with Lynn a little spark of hope was ignited and 12 months later I have just moved into my new home. Words can never express how grateful I am to have had Lynn as my mortgage specialist; I trust her implicitly and I will be a client for life! It’s been a quite complicated application process but from the outset Lynn was absolutely amazing. She is knowledgeable, professional, honest and made me believe that the possibility of home ownership could become reality. Lynn was reassuring and supportive, guiding me through things I did not understand and remaining positive and encouraging when I felt like giving up. I will never underestimate the wellbeing I feel to be living in my own home after 16 years of renting in the most depressing of circumstances at times. Lynn, Callum and Kayleigh have all provided an outstanding customer experience and I would without hesitation recommend Finance Advice Centre to anyone.