This is the worst management company I've ever known I have been in my property for 9 months and I am still waiting for the certificate of security certification so that I can sell the property that has to be registered in my name and to get that registered in my name I have to have a certificate of registration I have emailed them I have phoned them my solicitor has sent all of the forms necessary with the monies and still waiting for it if you try to phone the Luton office you get forwarded to South Africa a call centre and they cannot send emails and they can't make calls it's a joke they need reporting all for awful company